• Kokoro is an independent, award-winning agency with bright brains and a big personality
• We believe that by being plugged in to consumers, trends and the world around us we can anticipate their needs, so businesses can adapt, gain an advantage and be future-fit.
• We are human understanding experts. And we partner with businesses to ensure they understand their customers inside-out. Then we work with them to turn insight into action.
• We do new product and brand innovation, concept/comms/advertising testing, customer closeness & brand strategy to name but a few!
• We embrace new and innovative research techniques as well as create our own approaches
• Our client portfolio spans the sectors – grocery, FMCG, fashion, finance, tech, homeware, travel and leisure

We have an amazing opportunity for a Mixed Methods Research Director to join our talented Insight team, we’re looking for someone who is –

• an established, agency-side, Research Director with experience in retail/FMCG sectors
• an accomplished account manager, able to champion the accounts owned, build long-lasting relationships and maximise their growth potential
• able to create wining proposals for large and complex projects, incorporating Kokoro’s unique blend of human understanding and strategic thinking
• able to manage and resource projects of all sizes, especially proficient in large scale, complex, strategic ad hoc projects
• able to produce high quality, story-led outputs at speed, that demonstrate strategic thinking & drive activation for our clients
• a team player who can be hands on with qualitative moderation and data analysis when needed, as well as Line Manage, coach and motivate junior team members